THRIVE — NZ AGENCY GROWTH AUDIT

1. CLIENT CONTEXT
- Can the delivery team find the approved audience, offer, voice, claims and evidence in under two minutes?
- Is there one current source, or several conflicting documents?

2. DELIVERY FLOW
- Does every campaign have one brief, owner, due date, approval state and result?
- Which repeated step consumes the most unbillable time?

3. APPROVALS
- Can a client approve from a phone?
- Does a material edit automatically return to approval?

4. REPORTING
- Is every reported number tied to a platform, import or owner-entered source?
- How many hours does the monthly report take?

5. COMMERCIAL VALUE
- Can you show the client what moved, what did not, and what should happen next?
- Does your retainer price reflect the operating value, or only the content volume?

Use the answers to choose one 30-day improvement. Targets are not guarantees; record the baseline before judging progress.